Be reachable by everyone via SmS.
Have a phone with SmS capability
of people read all their text messages
Respond to texts within 5 minutes. Of these people, just shy of a third respond in the first minute.
of users prefer to be notified via text messages
Do more with SmS features
Serve customers better by analyzing all the messages delivered and leverage other key metrics from the analytics to drive the value of engagement.
Use template messages to quickly provide the right information and send notifications as and when needed.
Use data capture tools to segment and identify your customers, for proper marketing targeting.
Reach more customers and win their confidence easily with personalized messaging. Communicate via private messaging to make support feel valuable.
Make customer conversations interactive with rich media support. Exchange images, videos, GIFs, and other types of media files with your customers and improve their experience.
Verified WhatsApp accounts can help gain customer trust via private messaging, and also minimize fraud often common to public channels.
Notify your customers about delivery updates, booking reminders, invoices, order confirmations, and other important information using a WhatsApp automation.
SmS provides your customers with the opportunity to provide raw feedback, faster for better product/service delivery.
Send out rewards, discounts, redeemable codes and build a loyalty system upon the SmS user journeys