Share and guide your customers' experience in Telegram
Active users monthly. The platform is rapidly growing every day with 1.5 million new users signing up
of users said they would like to communicate with businesses over WhatsApp
of customers said that the reason they wanted to message businesses was customer service
of users wanted to set appointments with Telegram and 43% for support correspondence
Do more with Telegram features
Analytics
Serve customers better by analyzing all the messages delivered and leverage other key metrics from the analytics to drive the value of engagement.
Templated
Messages
Use template messages to quickly provide the right information and send notifications as and when needed.
Pro-active
triggers
WhatsApp Business gives consumers the freedom to switch between real-time and non real-time dialog and get support on their own terms.
Sales &
Marketing
Reach more customers and win their confidence easily with personalized messaging. Communicate via private messaging to make support feel valuable.
Intelligent
Routing
Make customer conversations interactive with rich media support. Exchange images, videos, GIFs, and other types of media files with your customers and improve their experience.
Fallback
Options
Verified WhatsApp accounts can help gain customer trust via private messaging, and also minimize fraud often common to public channels.
Audience Management
Answer queries of every single user instantly in telegram groups, unlike WhatsApp and Facebook.
Telegram groups can have up to 200,000 members, which enables you to address a large set of audiences on a single go.
Send customized
messages
You can schedule the message to send on a specific day and time once it is ready. Once the campaign is sent, check its statistics.
Machine Learning
training
Import all the general FAQs and answers to train your chatbot to deliver faster and effective answers that improves the overall accuracy.
